Terms and Conditions

Last updated: May 2026

Welcome to Togo Travel WordPress Theme (“Togo”, “Company”, “we”, “our”, or “us”).

These Terms and Conditions (“Terms”) govern your access to and use of our website, products, services, WordPress themes, plugins, support systems, documentation, demo content, and related resources operated by Togo.

By accessing our website, purchasing products, downloading files, using our services, or interacting with our support systems, you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy.

If you do not agree with these Terms, you should not use our website, products, or services.

1. Definitions

For the purposes of these Terms:

  • Company refers to Togo Travel WordPress Theme.
  • Service refers to our website, themes, plugins, support systems, and related services.
  • User, You, or Customer refers to any person accessing or using our services.
  • Products refers to WordPress themes, plugins, templates, documentation, and digital assets provided by Togo.
  • Content refers to text, images, videos, code, documentation, comments, uploads, or other materials.

2. Eligibility

By using our services, you confirm that:

  • You are at least 18 years old
  • You have the legal authority to enter into agreements
  • You will comply with all applicable laws and regulations

If you are under 18 years old, you are prohibited from using our services.

3. Products and Services

Togo provides digital products and services related to WordPress travel booking websites, including:

  • Togo Travel WordPress Theme
  • Togo Marketplace Plugin
  • Togo Visa Plugin
  • Elementor templates and widgets
  • Documentation and tutorials
  • Demo import content
  • Customer support services

All products are delivered digitally and require a self-hosted WordPress installation.

4. Product Licensing

4.1 GPL Licensing

Unless otherwise stated, Togo products are distributed under the GNU General Public License (GPL).

You may:

  • Install products on your websites
  • Modify source code for personal or client use
  • Use products according to GPL permissions

4.2 Restrictions

You may not:

  • Resell products as your own
  • Redistribute premium files illegally
  • Share license access with unauthorized users
  • Remove copyright notices where prohibited
  • Use our branding without permission
  • Use products for illegal activities

5. Purchases and Payments

When purchasing products or services, you may be required to provide:

  • Billing information
  • Payment details
  • Contact information
  • Business information

By submitting payment information, you confirm that:

  • You are authorized to use the payment method
  • The provided information is accurate and complete
  • You accept responsibility for all charges incurred

Payments may be processed by third-party providers such as:

  • ThemeForest
  • PayPal
  • Stripe
  • Other payment gateways

We reserve the right to refuse or cancel orders if fraudulent, suspicious, or unauthorized activity is detected.

6. Refund Policy

Due to the digital nature of WordPress themes and plugins, refunds are limited and subject to review.

Refund requests may be considered under specific circumstances such as:

  • Critical product defects
  • Inability to use the product as advertised
  • Duplicate purchases
  • Unresolved technical issues directly caused by the product

Refunds are generally not provided for:

  • Change of mind
  • Lack of technical knowledge
  • Third-party plugin conflicts
  • Hosting incompatibility
  • Customization requests
  • Features not listed in the product description

Refund requests must be submitted within the applicable refund period.

7. Support Services

Support is provided according to the support policy included with your purchase.

Support may include:

  • Bug fixes
  • Installation guidance
  • Theme setup assistance
  • Compatibility troubleshooting
  • Documentation clarification

Support does not include:

  • Custom development
  • Extensive design changes
  • Third-party plugin customization
  • Server administration
  • SEO services
  • Content creation

Temporary Access

You may voluntarily provide temporary administrator, FTP, hosting, or staging access for support purposes.

We recommend:

  • Using temporary credentials
  • Using staging websites whenever possible
  • Removing temporary access after support completion

8. User Content

Our services may allow users to submit content including:

  • Comments
  • Support tickets
  • Reviews
  • Uploaded files
  • Feedback and suggestions

You are solely responsible for content you submit.

By submitting content, you confirm that:

  • You own the rights to the content
  • The content does not violate laws or third-party rights
  • The content does not contain malicious code or harmful material

We reserve the right to remove content that violates these Terms.

9. Prohibited Uses

You agree not to use our services:

  • For unlawful activities
  • To distribute malware or malicious code
  • To infringe intellectual property rights
  • To impersonate others
  • To spam or abuse systems
  • To attempt unauthorized access
  • To interfere with website functionality
  • To perform harmful automated activities

Violations may result in account suspension or termination.

10. Intellectual Property

All original content, branding, logos, graphics, documentation, and product materials remain the intellectual property of Togo and its licensors.

You may not:

  • Copy branding assets
  • Claim ownership of products
  • Use trademarks without permission
  • Redistribute premium assets illegally

11. Third-Party Services

Togo products may integrate with third-party services including:

  • WooCommerce
  • Elementor
  • Google Maps API
  • Payment gateways
  • Email services
  • Cloud hosting providers

We are not responsible for:

  • Third-party service interruptions
  • Compatibility changes
  • API limitations
  • Third-party pricing changes
  • External plugin conflicts

12. Disclaimer of Warranty

All products and services are provided on an “AS IS” and “AS AVAILABLE” basis.

We do not guarantee that:

  • Services will be uninterrupted
  • Products will be error-free
  • Products will meet every requirement
  • All third-party plugins will remain compatible
  • Servers or files will always be secure

Use of our products is at your own risk.

13. Limitation of Liability

To the fullest extent permitted by law, Togo shall not be liable for:

  • Indirect damages
  • Data loss
  • Business interruption
  • Lost profits
  • Security incidents
  • Third-party service failures
  • Website downtime
  • Plugin incompatibilities

Our total liability shall not exceed the amount paid for the product or service.

14. Termination

We reserve the right to suspend or terminate access to our services at any time if users violate these Terms.

Reasons may include:

  • Fraudulent activity
  • Abuse of support services
  • License violations
  • Unauthorized redistribution
  • Malicious activity

15. Privacy Policy

Your use of our services is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of information as described in the Privacy Policy.

16. Changes to Products and Services

We may modify, update, suspend, or discontinue products, features, or services at any time without prior notice.

This may include:

  • Feature changes
  • Compatibility updates
  • UI improvements
  • Pricing changes
  • Documentation updates

17. Changes to These Terms

We may update these Terms periodically.

Updated versions will be published on this page with a revised effective date.

Continued use of our services after updates means you accept the revised Terms.

18. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Vietnam.

Any disputes arising from these Terms shall be resolved under the applicable laws and jurisdiction of Vietnam.

19. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain fully valid and enforceable.

20. Contact Information

If you have questions regarding these Terms and Conditions, please contact us through our official support channels.

  • Website: https://togowptheme.uxper.co
  • Support System: https://uxper.ticksy.com/
  • Email: [email protected]

21. Acknowledgement

By accessing our website, purchasing our products, or using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.